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| Dealership/Shop Experiences/Online Retailers Did you get good service from your local H-D dealership? Did you have a bad experience with an Indepedent or Performance Shop?Problems with an Online Retailer? Let others hear your experience. Your place to be heard! |
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#1
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| They will take your money up front and not Deliver the goods. Starting Back in July my brother had called around and talked to several frame builders.... For whatever reason he was impressed with the guy at Thompson Choppers in Springfield Missouri. (DO NOT CONFUSE WITH LEROY THOMPSON CHOPPERS) supposedly the guy was very helpful on the phone. So my brother decided to buy a Warlord Roller with a few more parts. The total was close to $5000. (not quite but very close) Everything was ironed out and a shipping date was given. Well the shipping date comes and goes but no parts. After it was a week late my brother called and talked to the guy. He told him that he is looking at the frame and wheels now, he would take some pictures and e-mail them to him. Also told him that he would have his parts within a week........Yeah, well a week comes and goes and no parts. My brother starts trying to contact the shop and they will not take his calls, he calls every day 3 or 4 times each day for a month without an answer. After the parts were 8 weeks late and no contact, won't answer the phone or reply to e-mails my brother finally contacts the credit card company and luckily they reimburse my brother. He is lucky because he did pay with a credit card. The Credit Card company will pursue getting their money back. My brother has only lost time so he is okay. I just want to get the word out because I don't want others to make the same mistake by using these scumbags. If you do make sure you use a Credit Card. Last edited by mc8541ss; 10-14-2008 at 12:48 PM. |
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#2
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__________________ Ride free, my brother, my friend.. Garry Gipson, 5/20/10 Ride free Mr. Jimi! To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. |
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#3
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| Thanks for the Heads Up...
__________________ IN MEMORIAM: VOTE MR JIMI FOR HOTTEST MEMBER...!!! *Its called The POOP Deck Lois... Thats why I went POOP...* Oy pusssaW...emocleW ot ehT gnaH tuO ...!!! "Always wid da Negahtiv Waves, Moriarity...Always wid da negahtiv waves..." The Music Moves Me...But it Moves me Ugly.... GUY FAWKES LIVES....!!!! Aucuns chapeaux d'âne...!!!!!! |
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#4
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| thompson choppers Thanks glad it all worked out well at least he received money back. |
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#5
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| Even though he did get his money back in the end (thankfully!), I'm sure he is more than a little frustrated with the runaround he got from them. Tell him that we feel for him and hope things go well with the next shop he deals with. ...and when he does get the bike put together, take some pictures!! |
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#6
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| Unfortunately this is going to be a common occurrence not just in the custom motorcycle world, but in several different types of business'. I see it on a daily basis even from good folks that have an outstanding record with the BBB.
__________________ To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy, its inherent virtue is the equal sharing of misery." ~ Winston Churchill |
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#7
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#8
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| What really sucks is he would have been willing to give them more time if they had just been upfront about being behind schedule for whatever reason. Some kind of communication or progress report is all it would have taken. I have since seen on other sites where they did poor quality work. Said there welds were really poor. If this is the case everything may have worked out for the best anyway. They do have a nice website and the guy seemed very helpful when he was trying to get the business. |
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